Responsible Gaming

89app Responsible Gaming — Play for Fun, Not for Stress

Gaming is about enjoyment, not pressure. We are committed to keeping your gaming experience on 89app safe and healthy.

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24/7

Support Services

18+

Age Verified

Protection Tools

Free

All Tools Available

Our Commitment

Gaming on 89app Means Entertainment with Responsibility

We genuinely believe gaming is entertainment. But like any form of entertainment, it needs boundaries. If you ever feel that playing on 89app has stopped being fun and is starting to feel like a compulsion or habit, that's something to take seriously.

Online gaming is growing fast in Bangladesh, and so is the risk of irresponsible play. That's why 89app has invested in building a responsible gaming culture from day one. Our platform provides tools that put you in control of your own gaming habits.

Responsible gaming doesn't mean giving up gaming. It means playing within your limits, not wagering more than you can afford, and keeping gaming an enjoyable part of your life — rather than letting it take over. 89app is here to help you maintain that balance.

89app adheres to international responsible gaming standards. The mental wellbeing and financial safety of every member matter to us.

Protection Tools Available on 89app

Daily Deposit Limit Available

Weekly Budget Limit Available

Monthly Maximum Limit Available

Cooldown Period Available

Self-Exclusion Available

Reality Check Available

All tools are completely free. Get them set up through our support team.

Protection Tools

6 Tools — Your Gaming, Your Control

89app's responsible gaming tools are developed with expert guidance. You can activate them at any time by contacting our support team.

Deposit Limit Setting

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Limits can be lowered instantly, but increasing them requires a 24-hour waiting period.

Reality Check

A pop-up will appear at set intervals showing how long you've been playing and how much you've won or lost. These reminders help you stay aware.

Cooldown Period

Pause your account for any period from 24 hours up to 30 days. You will not be able to log in during the break.

Self-Exclusion

You can exclude yourself from the platform for 6 months, 1 year, or permanently. All promotional emails will also be paused for the duration of the exclusion.

Loss Limit

Once a set loss amount is reached, your account will automatically pause gaming activity. Set your own loss limit and stay in control.

Support Contact

Our Bangla-speaking support team is available 24/7 for any concern or crisis — completely confidential and judgment-free.

Warning Signs

If You Notice These Signs, Stop and Seek Help

Gaming addiction can creep up gradually — it's not always obvious at first. If more than two of the signs below apply to you, it's time to take steps toward responsible gaming.

Spending more than you can afford on bets and feeling regret afterwards.
Chasing losses by placing increasingly larger bets to recover what was lost.
Hiding your gaming from family or friends, or lying about it.
Prioritizing gaming over work, studies, or family.
Wanting to stop gaming but being unable to, and feeling restless as a result.
Borrowing money or dipping into savings to fund gaming.
Feeling moody, depressed, or anxious when not gaming.

There's no shame in recognizing these signs. Asking for help takes courage. The 89app support team is here for you.

Check Yourself

Quick Self-Assessment — Think About the Last 30 Days

Answer these questions honestly. If most of your answers are yes, please reach out to our support team.

1 Have you been playing longer than you planned?

2 Has gaming affected your sleep, eating, or daily work routine?

3 Have you placed larger bets the day after a loss to try to win your money back?

4 Have you repeatedly gone over your gaming budget?

5 Has someone close to you expressed concern about your gaming?

6 Do you feel restless or irritable when you're not gaming?

If you answered "Yes" to 3 or more questions, reach out to 89app support via live chat. We won't judge — we're here to help.

Take Action

Start Responsible Gaming in 4 Simple Steps

Set a Budget

Decide in advance how much you can spend each week or month — keep it to a small portion of your income.

Set Limits

Contact 89app support to set up deposit limits and loss limits on your account.

Take Regular Breaks

Set a daily time limit for gaming and make it a habit to spend quality time with your family.

Don't Hesitate to Ask for Help

If something feels wrong, let us know right away — we're always here to help.

Protection for Minors

Gaming Under 18 — Strictly Prohibited

89app is strictly for adults only. Account registration and use by anyone under 18 is not permitted. Age is verified at registration, and identity is confirmed through our KYC process.

If you suspect a child or teenager in your life is using 89app, please contact our support team immediately. We will investigate and take the necessary action.

Advice for Parents: Use parental control software to manage internet access at home and stay aware of your child's online activity.

Financial Protection

Don't let fear of losing drive your bets — play with a plan

There are no guarantees of winning in gaming — that's the most important thing to keep in mind. We want you to only wager what you can afford to lose without it affecting your daily life.

Never use money set aside for rent, food, or your children's education to place bets.
Never play with borrowed money or on credit.
Chasing losses by betting more is never a smart move.
Gaming is a form of entertainment, not a source of income.
Consider capping your gaming budget at 5% of your monthly income.

FAQs

Responsible Gaming FAQ

Not at all. Activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, or after verification through our support team, you can withdraw your balance at any time. We will never withhold your funds.

Yes, deposit limits can be increased — but not immediately. Any request to raise a limit is subject to a 24-hour cooling-off period, giving you time to reconsider with a clear head. Lowering a limit, however, always takes effect instantly.

During a cooldown or exclusion period, 89app will not send you any promotional emails or notifications. If you miss an offer during this time, your mental wellbeing is far more valuable than any promotion. New offers will be waiting when you return.

Self-exclusion must be requested by the account holder directly, as privacy rules prevent us from sharing account details with third parties. However, if the account holder is unable to reach out themselves, a family member can contact our support team to explain the situation and we will do everything we can to help.

Permanent self-exclusion is a final decision. Any attempt to open a new account under the same identity afterwards will be blocked by 89app. Before you make this decision, we encourage you to speak with our support team first — there may be another solution that works for you.

When you enable Reality Check, you choose how often — in minutes — a notification appears during your session. Each notification shows how long you've been playing, how much you've won, and how much you've lost. It helps you make a conscious, informed decision about whether to keep playing or step away.